3D of the nudging to simplest infosec behaviour

Before you’re put off by the title its complexity … [Oh. You clicked. Wave function collapsed long before; ed.] This post is about improving the People part of infosec. Beyond the mere ‘awareness’ that begets you … a couple of days’ attention, then slippage into muchlessofthesame.

Two roads away from the dead end you were in, open up:

  • Nudging. Which is about small, inobtrusive and non too brainwashing incentives and disincentives, rewarding and penalising the good and bad so that ‘users’/people choose to do right without having to rationalise through all sorts of intricate, overly (sic) complex lines of reason why some shimmy is better than another twist. Just gently guide, don’t Law and Forbid. [Edited to add: This post was drafted and schedules for release weeks ago, before that Nobel Laureate was awarded his medal for this very method…]
  • Secure simplest option. Like the great many traffic controls; no traffic lights but roundabouts – the former, can be run through at high speeds in the middle of the night (and other times); the latter, require slowdown or you’re thrown off the road. The secure solution being the obviously simplest – the simplest solution being the secure one. People will take the simple road in stead of the difficult one. Better make the simplest one the safest. Not require the user to jump all sorts of complex hoops for safe behaviour! Like password complexity rules: The more you make them ever more difficult, the harder it is for users to resist finding loopholes and escape vents like writing them up (which isn’t a bad solution per se, but …). And in the end, you’ll loose the arms’ race against skillful attackers anyway; at the point where their smartness is hardly less than benign users need to get into your systems, you’ll have to revert to some other way anyway (re: dead end roads).
  • Ah, I’m not one for counting all that simple…
    Smart trickery. This of course being a perfect example … a 3D zebra (road-crossing). Many great, very-marketable other such solutions may exist, to your (image’s!) advantage.

Now that you’ve read the above, how would you change your infosec ‘controls’ throughout …? Like, filling out the last matrix of this, in a smart way and changed to general infosec …?
For an additional bonus, outline how you apply this to your GDPR-compliance efforts… And:
[Advertising the trust you can have in this Insurance co.; Madrid]

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